Complaints Procedure

At Mob, we strive to provide our readers and users with the best possible experience. We believe that quality content is essential, and we’re always working hard to ensure that our recipes and editorial features meet the highest standards of accuracy and quality. However, we’re only human and we understand that there may be instances where readers may want to point out some flaws or errors in our content. In such cases, we’ve developed a standard complaint procedure to address these concerns.

1. Contact Us: If you believe that there is an error in the recipe, please contact us via email at [email protected] using the subject line ‘Recipe Error’. Please provide as much information as possible, including the name of the recipe, the step in question, and any other relevant details.

2. Our Response: We will investigate the issue and respond to you as soon as we can. If we find an error in the recipe, we will make the necessary changes and inform you of the update. If we do not find any issues, we will explain our reasoning and offer suggestions to help you recreate the recipe successfully.

1. Contact Us: If you believe that there is an error in the editorial feature, please contact us via email at [email protected] using the subject line ‘Editorial Error'. Please provide as much information as possible, including the article's title, the error in question, and any other relevant details.

2. Our Response: We will investigate the issue and respond to you as soon as possible. If we do find an error in the editorial feature, we will make the necessary changes and inform you of the update. If we do not find any issues, we will explain our reasoning and offer suggestions to help you understand the topic better.

We take our readers' feedback seriously and strive to provide the best possible experience. We appreciate any feedback that helps us improve our content and welcome any suggestions that you may have.